Contact, connection or client – LinkedIn Contacts is coming to help you.
Does CRM mean connection relationship management? With LinkedIn Contacts it does.
Having written many times about the importance of knowing the people you connect with and maintaining your relationships we are delighted to see the release details of LinkedIn Contacts and it looks great from what we’ve seen.
You might be thinking you already have a Contacts section in your LinkedIn top menu and you are right but this goes well beyond what LinkedIn offers today under the “Contacts” tab, which is just a list of the people you are connected with at level 1.
At a first pass LinkedIn Contacts looks very similar to a traditional customer relationship management (CRM) system, all good but there’s more – LinkedIn is billing this as a personal assistant, someone who remembers birthdays, new jobs, previous conversations and more.
With this new Contacts product LinkedIn is bringing all of your contacts from your address books, email accounts, and calendars together with the power of your LinkedIn network and your profile notes, at first Contacts is available on LinkedIn.com but also as an app for iPhone but we hope this will broaden in appeal to Android and more.
The new LinkedIn Contact experience addresses three areas:
Bring all your contacts to one place
LinkedIn Contacts brings together all your notes from profiles on LinkedIn such as how you met, family details etcetera, external address books, emails, and calendars, and keeps them up to date in one place.
From these sources, LinkedIn will automatically pull in the details of your past conversations and meetings, and bring these details directly onto your contact’s profile.
It is worth noting that you will not be able to import your Twitter or Facebook personal contacts as LinkedIn feels that these aren’t professional contacts, which is LinkedIn’s focus.
Never miss an opportunity
Get alerted on job changes, promotions and birthdays in your network, a perfect opportunity to stay in touch. Also, you can set reminders and add notes about the important people in your life that you need to contact, reach out, speak to that you haven’t for a while or just chase up proposals or quotes.
It will present you with a summary of your day, contacts and connections with how you interact be it LinkedIn, Gmail, Outlook or more sources.
Take it on your mobile device
LinkedIn Contacts is available as a standalone app for iPhone, so you can stay in touch with your contacts wherever you work and see how your day is panning out.
It is also rumored that not only will LinkedIn Contacts collect information from all of these sources, but the information automatically updates when it changes on the underlying platform.
If you’d like to learn more or be one of the first to check out this new experience, visit http://contacts.linkedin.com to join the waitlist.